Refund Policy
Last updated: 2025
Refund Eligibility
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- The item must meet all return policy conditions.
- The product must be received in its original, unopened condition.
- Refund requests must be made within 7 days of receiving the order.
Refund Process
- Once approved, your refund will be processed within 5-10 business days.
- The refund will be credited to the original payment method.
- Bank processing times may vary — please allow additional time.
Original shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Partial Refunds
- Items returned with visible signs of use or damage
- Items not in their original packaging
- Items returned after the standard window but within 14 days
Defective or Incorrect Items
If you received a defective or incorrect product, contact us immediately. We will arrange a free return and provide a full refund or replacement at no additional cost.